Return & Refund Policy

At Narri, we want you to love your jewellery purchase. If you are not completely satisfied, we are here to help.

Returns

• Customers can request a return within 7 days of receiving the order.

• To be eligible for a return, the item must be:

  • Unused and in its original condition

  • Returned with original packaging and tags

  • Not damaged or altered in any way

Non-Returnable Items

The following items are not eligible for return:

• Customized or personalized jewellery

• Items purchased during sale or clearance

• Gift cards

Refunds

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 5–7 business days.

Return Shipping

• Customers are responsible for return shipping charges unless the product received is damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us

For return or refund requests, please contact us at:

Email: naaribyss@gmail.com

Thank you for shopping with Narri.